Cancellation Policy
Learn about our subscription terms and billing policies.
1. Overview
We currently do not have a formal cancellation policy. This document outlines the terms and conditions regarding subscription management, billing, and cancellation procedures for Tymora services.
2. Subscription Terms
- All subscriptions are billed on a recurring basis (monthly or yearly)
- Billing occurs automatically at the beginning of each billing cycle
- You will be charged the full subscription amount for each billing period
- Subscription fees are non-refundable once charged
3. Cancellation Process
- Log into your Tymora account
- Navigate to your account settings or subscription management
- Select the option to cancel your subscription
- Follow the prompts to confirm cancellation
4. Post-Cancellation Access
- You retain full access to all features until the end of your billing cycle
- No additional charges will be made after cancellation
- Your account will be downgraded to the free tier after the billing period ends
- You can resubscribe at any time to regain full access
5. Refund Policy
No refunds are provided for unused portions of your subscription. This policy complies with international consumer protection laws.
- Subscription fees for any billing period
- Unused credits or features
- Digital services already accessed or consumed
- Cancelled subscriptions (no refunds for unused portions)
- Change of mind or dissatisfaction with the service
All sales are final once payment has been processed. We provide a 7-day free trial and a lifetime free mode with limited features.
6. Billing Disputes
- Contact us within 30 days of the disputed charge
- Provide detailed information about the billing issue
- We will investigate and respond within 5 business days
- Valid disputes will be resolved according to our terms
7. International Compliance
This cancellation and refund policy is designed to comply with international consumer protection laws and regulations across multiple jurisdictions.
8. Changes to This Policy
We reserve the right to modify this cancellation policy at any time. Continued use of our services after changes constitutes acceptance of the new terms.
9. Contact Us
If you have any questions about this Cancellation Policy or need assistance, contact us at:
support@tymora.io